What services are included in your management?

Our services include financial management and reporting, administrative support, vendor coordination, maintenance assistance, board communication, and access to secure owner and board portals. We customize service levels based on what your association needs most.

How do we request a proposal?

You can request a free, no-obligation association analysis through our contact form or by reaching out directly. We’ll review your current setup and provide a clear, detailed proposal for your board to consider.

Can we get a comparison proposal if we’re under contract?

Yes. Many boards request comparison proposals for planning purposes, even if they are not ready to make a change immediately. We’re happy to provide information so your board can evaluate options when the time is right.

What makes Way Property Management different?

We focus on clarity, responsiveness, and organization. Boards receive consistent communication, easy access to financials and documents, and practical support that helps meetings run more smoothly and decisions get implemented efficiently.

How do homeowners contact management?

Homeowners may submit requests through their homeowner portals. Additionally, management is accessible via email (admin@waypm.com) and phone (614.448.3720). We work with each board to establish clear communication processes so concerns are addressed efficiently and appropriately.

How are finances handled?

We provide transparent financial reporting, assist with budgeting, monitor expenses, coordinate dues collection, and help boards stay informed about their association’s financial position. Secure portals give homeowners and board members real-time access to reports and records.

What happens during onboarding?

Once engaged, we coordinate a smooth transition of records, financials, vendor information, and communication processes. Our goal is to minimize disruption while getting your association organized quickly and effectively.

Do you work with existing vendors?

Yes. We are happy to continue working with trusted vendors who already serve your community. If the board would like to explore other options, we can also help identify qualified alternatives through our vendor network.

Is there an online portal for boards and homeowners?

Yes. We use secure online portals that provide access to financials, governing documents, maintenance requests, and community updates, all accessible to homeowners and board members.

How involved does the board need to be?

Boards remain the decision-makers for their communities. Our role is to provide professional guidance, handle day-to-day operations, and make it easier for board members to lead effectively without becoming overwhelmed.

How do we get started?

Reach out to schedule a conversation today. We’ll learn about your community, answer your questions, and provide a clear proposal outlining how we can support your association.